COMBINED TERMS & CONDITIONS - PRIVACY POLICY - SHIPPING & RETURN POLICY
Live Action Safety Standard Terms And Conditions
1. Acceptance
Orders from a customer (”Customer”) are subject to acceptance by Live Action Safety LLC. (”LAS”) at its executive office only. Acceptance by Customer of any goods from LAS will constitute acceptance of these terms and conditions. No terms and conditions appearing in Customer‘s order that are in variance with or contrary to LAS‘s terms and conditions will be binding upon LAS unless specifically agreed to in a writing signed by LAS.
2. Amendments, Reschedule, Additional Quantities
These terms and conditions may be amended only by a subsequent writing that specifically refers to these terms and conditions and that is signed by both parties. All of the terms herein will apply to additional quantities of Products ordered by Customer, except to the extent those additional quantities are covered by a new written signed agreement.
3. Confidentiality
Notwithstanding anything in this Agreement to the contrary, the pricing and terms of this Agreement will be proprietary and confidential to LAS, and Customer and each Customer will not disclose such pricing and terms without the prior written consent from LAS. LAS will have the right to share any Confidential Information (as defined in Section 3.2 below) with its affiliate companies.
3.1. Not with standing anything in this Agreement to the contrary, the pricing and terms of this Agreement will be proprietary and confidential to LAS, and Customer and each Customer will not disclose such pricing and terms without the prior written consent from LAS. LAS will have the right to share any Confidential Information (as defined in Section 3.2 below) with its affiliate companies.
3.2. Return of Confidential Information. The Recipient will return to the Discloser, and destroy or erase all of the Discloser‘s Confidential Information in tangible form, upon the expiration or termination of this Agreement, and the Recipient will promptly certify in writing to the Discloser that it has done so. The Recipient may retain one (1) copy of Confidential Information for its legal archives, provided that such Confidential Information will remain subject to the provisions of this Agreement unless and until the Confidential Information is returned to the Discloser. For purposes of this Agreement, (i) the "Recipient" means the party receiving the Confidential information from the Discloser; (ii) the "Discloser" means the party disclosing the Confidential information to the Recipient; and (iii) "Confidential Information" means non-public information relating to the Discloser‘s business, including technical, marketing, financial, personnel, planning, medical records and other information that is marked confidential or which the Recipient should reasonably know to be confidential given the nature of the information and the circumstance of disclosure, including the information set forth in Section 3.1 above. Notwithstanding the foregoing, Customer acknowledges that LAS will provide information and reports to GPOs, Suppliers, and other third parties relating to Buyer‘s purchases from LAS. Customer hereby waives any rights of confidentiality with respect to such information to the extent necessary to allow Seller to provide such information to GPOs, Suppliers, and other third parties.
4. Payment
Below are the following accepted payment methods and terms.
4.1. Invoices will be dated as of the date of the shipment, and unless otherwise agreed in writing, are payable on an open account net thirty (30) days basis from the date of invoice. Late charges may be charged on past due accounts at the rate of the lower of one and a half percent (1.5%) per month or the highest rate permitted by law. All payments will be made in United States dollars and may be made by check, wire transfer, Visa, MasterCard, Discover or American Express. A Twenty-Five Dollar ($25.00) fee will be assessed for each returned check. LAS may suspend shipment of Products to Customers who are not credit worthy or whose accounts are past due, at no liability to LAS. Due to Supplier‘s price increases or decreases or other events outside of LAS‘s reasonable control, pricing is subject to change without prior notification. Customer is responsible for all federal, state or local sales, use or excise tax imposed with respect to the Products.
4.2. Credit card purchases will be processed before items ship. Sorry but this insures the card is current, the bill to address is correct, and there are no issues with payment method. It also allows us a head start on resolving any payment method issues that might arise. Accepted credit cards are Visa, Mastercard, American Express, and Discover.
4.3. Paypal payments are accepted. Orders will not ship until Paypal payment has finalized and cleared.
4.4. Wire Transfer payments are accepted. Orders will not ship until wire transfer payment has finalized and cleared. $25.00 fee will be assessed to order for wire transfers.
5. Delivery and Associated Charges
LAS will use its reasonable efforts to deliver Products on or before the estimated delivery date, but will not be liable in damages or otherwise for failure to do so, regardless of the cause. All backordered items will be shipped immediately upon receipt from a Supplier. LAS reserves the right to cancel any item from Customer‘s order if the item is not received within thirty (30) days from the date of the backorder. LAS has the sole right to select the form of transportation. Shipment of Products per routine order to Customer and subsequent backorders related to the original shipment will be shipped FOB Destination, except for drop shipments, which will be shipped in accordance with the supplier‘s shipping policies. The cost of shipment, if any, will be paid by LAS and added to Customer‘s invoice Any freight charges for special handling or for shipments involving export sales are the responsibility of Customer and will be added to Customer‘s invoice. Shipping charges are subject to change without notice. Customer will pay all shipping charges on special order drop shipments. Large equipment is shipped to Customer‘s dock. Additional charges will be applied for lift gate service, inside delivery, or set up. Free shipping is shipped USPS cheapest rate. Periodically shipments meet all specifications to ship USPS Priority which include a small shipment insurance. Customers take full responsiblity for selecting/using USPS shipping methods. If goods are lost or damaged LAS will not be responsible. If shipment option selected has insurance, LAS will work to recover the insurances maximum refund amount available then pass to customer if applicable. UPS available upon request some additional charges may apply. Shipments that do not qualifying for insurance, customers are fully responsible for risk associated. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland USA and subject to any delays resulting from shipping delays or for uncontrollable forces which we will not be responsible.
5.1. Drop Shipments. Drop shipped items will be shipped directly from the Supplier. Since delivery times may vary, please ask LAS‘s representative for details when placing an order.
5.2. Refrigerated Shipments. Any item requiring refrigeration may be shipped separately from the rest of an order. Items are shipped on ice Monday through Wednesday only, and will arrive in two (2) business days. Add Six Dollars and Ninety-Five Cents ($6.95) per order to cover additional handling. Refrigerated items cannot be returned.
5.3. Hazardous Materials. The Department of Transportation has determined that shipment of hazardous materials requires special handling. Hazardous material charges will be the responsibility of Customer and will be added to Customer‘s invoice. Please see important information in the Returns Section.
5.4. Licensure/DEA License Required. In order to ship prescription drugs and devices and other controlled substances to a Customer, a copy of Customer‘s current medical and DEA License must be on file with LAS.
6. Force Majeure
Except for the obligation to pay money, a party will not be liable to the other party for any failure or delay in performance caused by fires, shortage of materials or transportation, government acts, acts of terrorism, or any other matters beyond the first party‘s reasonable control, and such failure or delay will not constitute a material breach of this Agreement.
7. Governing Law; Consent to Jurisdiction
These terms and conditions are governed by the laws of the State of Connecticut, U.S.A. (without regard to its conflicts of laws). The United Nations Convention on Contracts for the International Sale of Goods will not apply to these terms and conditions and the sale of the Products hereunder. Customer hereby consents to the jurisdiction of the federal and state courts located in the State of Connecticut in connection with any dispute that may arise hereunder, and Customer herby waives any objections it may have to the jurisdiction or venue of the Connecticut courts.
8. Government Contracts
Unless specifically notified and agreed to in writing by LAS, LAS will not be bound by the terms of any government contracts to which Customer may be a party.
9. Limitation of Actions
No action, regardless of form, arising out of these terms and conditions may be commenced more than one (1) year after the cause of action has occurred, except an action for nonpayment.
10. Limitation of Liability
IN NO EVENT WILL LAS BE LIABLE TO CUSTOMER UNDER, IN CONNECTION WITH, OR RELATED TO THIS AGREEMENT FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES WHETHER OR NOT LAS IS ADVISED OF THE POSSIBILITIES OF THOSE DAMAGES WHETHER BASED ON BEACH OF CONTRACT, WARRANTY, TORT, PRODUCT LIABILITY, OR OTHERWISE (INCLUDING LOST PROFITS) FROM ANY CAUSE. LAS‘S LIABILITY ON ANY CLAIM FOR LOSS, COST, DAMAGE, EXPENSE OR OTHER LIABILITY ARISING OUT OF OR CONNECTED WITH THESE TERMS AND CONDITIONS, OR ANY OBLIGATION RESULTING THEREFROM, OR THE MANUFACTURE, SALE, DELIVERY, RESALE, REPAIR, SERVICE, OR USE OF ANY PRODUCT (INCLUDING, BUT NOT LIMITED TO, LOSS LIABILITY ARISING FROM BREACH OF CONTRACT) WILL IN NO CASE EXCEED THE PRICE OF SUCH PRODUCTS INVOLVED IN SUCH CLAIM.
11. Medicare Records
To the extent 42 U.S.C. Section 1395 x(v)(1)(I) and 42 C.F.R. Subpart C of Part 405, 42 C.F.R. Subpart D of Part 420, or 42 C.F.R. Subpart B of Part 455 apply to this Agreement, LAS will maintain records of all purchases made by Customer for a period of four (4) years and will make same available for inspection by the Secretary of Health and Human Services or the Controller General of the United States, or their duly authorized representatives, upon request.
12. Patent Infringement
In the event any Product hereby sold is used by Customer in a manner causing unauthorized patent infringement, Customer will hold harmless and indemnify LAS as to any and all damages and costs for which LAS may become liable because charged with contributing to or inducing such infringement.
13. Product Changes
Factors beyond LAS‘s control and the need for continuing improvements of Products require the making of changes in Products from time to time. LAS reserves the right to make reasonable changes in LAS Brand Products of any kind without notice, and to deliver revised versions of such LAS Brand Products against any order, unless this right is specifically waived by it in writing. LAS will have no responsibility whatsoever with respect to the changes made by the Supplier of Products sold by, but not manufactured by, LAS and Customer acknowledges that such Products are subject to change at any time and from time to time.
14. Reporting of Discounts, Rebates or Other Price Reduction Programs
CUSTOMER WILL BE RESPONSIBLE FOR REPORTING ALL PRICES, DISCOUNTS, AND REBATES TO REIMBURSING AGENCIES TO THE EXTENT REQUIRED BY LAW OR REGULATION, INCLUDING MEDICARE AND MEDICAID, AND OTHER ENTITIES, MAINTAINING RECORDS THEREOF, AND PROVIDING INFORMATION TO REIMBURSING AGENCIES, IN ACCORDANCE WITH ALL APPLICABLE LAWS. ANY PRICE REDUCTIONS OR DISCOUNT PROGRAMS DESCRIBED IN THE INVOICE ARE INTENDED TO BE A DISCOUNT WITHIN THE MEANING OF APPLICABLE FEDERAL AND STATE ANTI-KICKBACK LAWS, INCLUDING, 42 U.S.C. 1320A-7B(B) AND THE DISCOUNT SAFE HARBOR PROMULGATED THEREUNDER AND CURRENTLY FOUND AT 42 C.F.R. 1001.952(H). CUSTOMER UNDERSTANDS THAT THE INVOICE MAY NOT REFLECT THE NET COST OF A PRODUCT DUE TO A REBATE OR OTHER DISCOUNT PROGRAM.
CUSTOMER REPRESENTS AND WARRANTS THAT IT WILL SATISFY ANY AND ALL REQUIREMENTS IMPOSED ON BUYERS, INCLUDING WHEN REQUIRED BY LAW, THE REQUIREMENT TO ACCURATELY REPORT, OR MAKE AVAILABLE UPON REQUEST BY A FEDERAL OR STATE HEALTH CARE PROGRAM, THE NET COST ACTUALLY PAID BY SUCH CUSTOMER FOR THE PRODUCTS AND SERVICES COVERED BY THE INVOICE. FOR PURPOSES OF COST REPORTING REQUIREMENTS UNDER A FEDERAL OR STATE PROGRAM WHICH PROVIDES COST BASED REIMBURSEMENT, CUSTOMER UNDERSTANDS THAT ANY SUCH DISCOUNTS, INCLUDING REBATES, SHOULD BE PROPERLY ALLOCATED ON A UNIT BASIS SO AS TO REPORT A NET SALE PRICE THAT ACCURATELY REFLECTS THE TOTAL AMOUNT OF THE DISCOUNT RECEIVED.
CUSTOMER MAY REQUEST INFORMATION FROM LAS IN ORDER TO MEET CUSTOMER‘S REPORTING OR DISCLOSURE OBLIGATIONS BY CONTACTING LAS IN WRITING AT THE FOLLOWING ADDRESS: 4257 BARGER DRIVE #223, EUGENE OR. 97402
15. Resale of Products
Customer hereby certifies that it is purchasing Products from LAS for its own use and will not resell or redistribute Products. A breach of this Section 15 will be deemed a material breach.
16. Return Goods Policy
- Click here for instructions on processing a return
Subject to applicable law, LAS will process returned goods for Products purchased from LAS, in accordance with its then standard Return Goods Policy.
LAS current Return Good Policy is as follows:
• Damaged Goods. All deliveries should be inspected for shipping damage before accepting delivery. If damage has occurred, Customer should note the extent of the damage on the freight bill and contact LAS immediately. Claims for loss or damage in transit must be entered and prosecuted by Customer. LAS‘s responsibility for loss or damage of Product to be returned to LAS ceases when the Products are accepted by the carrier. In no event will LAS be held liable for any damages or expenses caused by delay in delivery.
• Inspection/Returns; Shortages. Customer will have five (30) days from the date of delivery to inspect the Products and to reject any or all Products which are defective or nonconforming. Products rejected may be promptly returned to LAS. In no event will LAS consider claims for damage or errors in shipment unless notice of such claims are transmitted to LAS within five (5) days after receipt of the allegedly damaged goods together with documentation substantiating the claim and unless made with the freight carrier in accordance with such carrier‘s policies and procedures. All return freight charges for Products that are deemed to be not defective or nonconforming are the responsibility of Customer.
• All pharmaceutical Product returns must be requested by Customer and approved by LAS‘s Customer Service Department within seven (7) days of date of invoice and such pharmaceutical Product must be returned to LAS within fifteen (15) days of such request and accompanied by a signed Prescription Drug Return Form.
• All over-the-counter and prescription medications that do not meet date requirements must be reported within five (5) days of receipt and will then be verified through warehouse for stocked merchandise dating.
• Controlled Substances
• Diagnostic Test Kits
• Discontinued Products
• Drop Shipped or Special Order Products shipped from Supplier
• Expired Products
• Hazardous/ORM Materials call for details
• Items Shipped on Ice or Dry Ice
• Opened or Defaced Products
• Used Instruments
• Oxygen Tanks
• Exclusive Remedy. As Customer's exclusive remedy for any defect or nonconformity in the Product (referred to hereinafter as "Affected Products"), LAS will, in its sole discretion, either: (i) replace the Affected Product containing such defect or nonconformity; (ii) refund the price paid by Customer for the Affected Products; or (iii) credit Customer‘s accounts for the amount paid by Customer for the Affected Product. In furtherance of such undertaking, if Customer reasonably believes that any Product contains a defect or nonconformity for which LAS is responsible, Customer will inform LAS of the nature of such defect or nonconformity in reasonable detail and will request authorization from LAS to return the Affected Products to LAS or LAS‘s source for repair or replacement. All Products so returned will be shipped as so authorized, postage prepaid to LAS's facility or such other source specified by LAS.
17. Time for Bringing Action
Any action of any kind arising out of or in any way connected with this Agreement, other than collection of outstanding payment obligations, must be commenced within one (1) year upon which the cause of action accrued.
18. Warranty
EXCEPT FOR LAS BRAND PRODUCTS, LAS MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY OF ANY PRODUCTS OR THEIR FITNESS FOR ANY PARTICULAR USE OR PURPOSE. CUSTOMER WILL LOOK TO THE MANUFACTURER OF PRODUCTS AND THE PROVIDER OF SERVICES (IF OTHER THAN LAS) FOR ANY WARRANTY THEREON. NO AGENT, EMPLOYEE, OR REPRESENTATIVE OF LAS HAS ANY AUTHORITY TO MAKE ANY AFFIRMATION, REPRESENTATION, OR WARRANTY CONCERNING PRODUCTS NOT SET FORTH IN THIS AGREEMENT.
CUSTOMER WILL NOT HOLD LAS LIABLE FOR ANY DEFECT IN PRODUCTS OR SERVICES, REGARDLESS OF KIND. CUSTOMER AND CUSTOMER AGREES TO FILE SOLELY WITH MANUFACTURER OF THE PRODUCTS OR PROVIDER OF SERVICES (IF OTHER THAN LAS) ANY CLAIM OR LAWSUIT ALLEGING LOSS, INJURY, DAMAGE, OR DEATH ARISING OUT OF OR CAUSED BY THE USE, SALE, DISTRIBUTION, OR POSSESSION OF PRODUCTS OR SERVICES.
WITH RESPECT TO LAS BRAND PRODUCTS, LAS WARRANTS, SOLELY FOR THE BENEFIT OF CUSTOMER FOR A PERIOD OF TWELVE (12) MONTHS FROM THE DATE OF PURCHASE BY CUSTOMER, THAT SUCH LAS-LABELED PRODUCTS, WILL BE FREE IN MATERIAL RESPECTS FROM DEFECTS IN MATERIALS AND WORKMANSHIP ("LAS BRAND WARRANTY"). LAS‘S OBLIGATION UNDER THIS LAS BRAND WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF, OR REFUND FOR THE AFFECTED PRODUCT AT LAS‘S OPTION. LAS WILL HAVE THE SOLE RIGHT TO SPECIFY THE MANNER IN WHICH, AND THE PERSON BY WHOM, REPAIR OF A LAS BRAND PRODUCT IS TO BE CARRIED OUT. THIS LAS BRAND WARRANTY IS SUBJECT TO THE FOLLOWING PROVISIONS:
A. THE DEFECTIVE LAS BRAND PRODUCT MUST BE RETURNED FREIGHT PREPAID TO LAS IN ACCORDANCE WITH THESE TERMS AND CONDITIONS AND WILL, IN THE EVENT OF REPLACEMENT, BECOME THE PROPERTY OF LAS.
B. THIS LAS BRAND WARRANTY DOES NOT INCLUDE THE COSTS OF REMOVAL OF THE DEFECTIVE LAS BRAND PRODUCT.
C. THIS LAS BRAND WARRANTY IS EXPRESSLY CONTINGENT (AND WILL OTHERWISE BE VOID) UPON USE OF THE LAS BRAND PRODUCTS STRICTLY IN ACCORDANCE WITH ANY DIRECTIONS AND INFORMATION ACCOMPANYING SUCH LAS BRAND PRODUCTS AND WITHOUT MISUSE, DAMAGE, ALTERATION, OR MODIFICATION THERETO, OR IF CUSTOMER RESELLS THE LAS BRAND PRODUCT.
D. THE LAS BRAND WARRANTY IS GIVEN BY LAS SOLELY WITH RESPECT TO LAS BRAND PRODUCTS.
19. Special Offers
No more than one special offer, coupon or discount can be used in any one order. Special offers, coupons or discounts can only be applied at time of order and may not be applied to any previous order. Buyer is hereby advised that he/she may be obligated to fully and accurately disclose the amount of any discounts, rebates or other price reductions in cost reports or claims for reimbursement by buyer to Medicare or other health care programs requiring such disclosures. Prices and products are subject to change without notice.
20. Screenprint & Embroidery
Order 40 strap or less will incur a $40.00 one time set up fee (for the life of the screen). Order 40 straps or more will incur a $25.00 one time set up fee (for the life of the screen)
Terms and conditions are subject to change without prior notice. LAS is not responsible for typographical errors.
If you have any questions please call us. (844) DIAL-LIVE (844) 342-5548
Live Action Safety Standard Privacy Policy
Introduction
1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.2 [We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.]
Collecting personal information
2.1 We may collect, store and use the following kinds of personal information:
(a) [information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths]);]
(b) [information that you provide to us when registering with our website (including [your email address]);]
(c) [information that you provide when completing your profile on our website (including [your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details]);]
(d) [information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including [your name and email address]);]
(e) [information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including [the timing, frequency and pattern of service use];]
(f) [information relating to any purchases you make of our [goods / services / goods and/or services] or any other transactions that you enter into through our website (including [your name, address, telephone number, email address and card details];]
(g) [information that you post to our website for publication on the internet (including [your user name, your profile pictures and the content of your posts]);]
(h) [information contained in or relating to any communications that you send to us or send through our website (including [the communication content and meta data associated with the communication]);]
(i) [any other personal information that you choose to send to us; and]
2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
Using your personal information
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) [administer our website and business;]
(b) [personalise our website for you;]
(c) [enable your use of the services available on our website;]
(d) [send you goods purchased through our website;]
(e) [supply to you services purchased through our website;]
(f) [send statements, invoices and payment reminders to you, and collect payments from you;]
(g) [send you non-marketing commercial communications;]
(h) [send you email notifications that you have specifically requested;]
(i) [send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);]
(j) [send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);]
(k) [provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);]
(l) [deal with enquiries and complaints made by or about you relating to our website;]
(m) [keep our website secure and prevent fraud;]
(n) [verify compliance with the terms and conditions governing the use of our website [(including monitoring private messages sent through our website private messaging service)]; and]
3.3 [If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.]
3.4 [Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.]
3.5 [We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.]
3.6 [All our website financial transactions are handled through our payment services provider, PayPal Payments Pro. You can review the provider's privacy policy at https://www.paypal.com/us/webapps/mpp/ua/privacy-full. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.]
Disclosing personal information
4.1 We may disclose your personal information to [any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes set out in this policy.
4.2 [We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.]
4.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) [to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and]
(e) [to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.]
4.4 Except as provided in this policy, we will not provide your personal information to third parties.
International data transfers
5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
5.2 [Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: [the United States of America, Russia, Japan, China and India].]
5.3 [Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.]
5.4 You expressly agree to the transfers of personal information described in this Section 6.
Retaining personal information
6.1 This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Security of your personal information
7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 [All electronic financial transactions entered into through our website will be protected by encryption technology.]
7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5 [You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).]
Amendments
8.1 We may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3 [We may notify you of changes to this policy [by email or through the private messaging system on our website].]
Your rights
9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) payment fee; and
(b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].
9.2 We may withhold personal information that you request to the extent permitted by law.
9.3 You may instruct us at any time not to process your personal information for marketing purposes.
9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third party websites
10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Updating information
11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
Cookies
12.1 Our website uses cookies
12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
12.5 We use [only session cookies / only persistent cookies / both session and persistent cookies] on our website.
12.6 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(a) we use cookies on our website to [recognise a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the website's usability / analyse the use of the website / administer the website / prevent fraud and improve the security of the website / personalise the website for each user / target advertisements which may be of particular interest to specific users.
12.7 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b) in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c) in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
12.8 Blocking all cookies will have a negative impact upon the usability of many websites.
12.9 If you block cookies, you will not be able to use all the features on our website.
12.10 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
12.11 Deleting cookies will have a negative impact on the usability of many websites.
Our details
13.1 This website is owned and operated by Live Action Safety LLC.
13.2 Our principal place of business is at:
Live Action Safety, LLC.
4257 Barger Drive #223
Eugene, Oregon 97402
Phone: (844) DIAL-LIVE (844) 342-5548
Fax: (877) 491-5755
www.liveactionsafety.com
Privacy Policy is subject to change without prior notice. LAS is not responsible for typographical errors.
If you have any questions please call us. (844) DIAL-LIVE (844) 342-5548
Live Action Safety Standard Shipping & Return Policy
Orders are usually shipped within 48 hours of receipt. Special items may take longer. Overnight & Special shipping orders will be processed and shipped as soon as possible. If we are temporarily out of stock, items will be back-ordered and shipped upon receipt. Most our shipping facilities are east coast which have cut off for priority shipping at 1PM PST. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland USA and subject to any delays resulting from shipping delays or for uncontrollable forces which we will not be responsible.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
USPS Envelope/Damage: Customers take full responsiblity for selecting/using USPS shipping methods. If goods are lost or damaged LAS will not be responsible. If shipment option selected has insurance, LAS will work to recover the insurances maximum refund amount available then pass to customer if applicable.
Free Shipping
- Free shipping applies to orders over $175 with coupon code (EXCLUDES Oversized & Over weight items)
- Free shipping applies only to orders being shipped to the 48 states of the continental United States
- Free shipping is shipped USPS cheapest rate. Periodically shipments meet all specifications to ship USPS Priority which include a small shipment insurance. UPS available upon request some additional charges may apply. Shipments that do not qualifying for insurance, customers are fully responsible for risk associated.
- Unfortunately our system is unable to determine if a product is excluded and will allow the coupon to be used on excluded items. This will not be honored and a customer service rep. will contact you to collect additional charges to process order or cancel if customer request.
Exceptions to the Free Shipping policy include:
- All orders with special shipping requests (i.e. Next Day Air, etc.)
- Orders for resale
- Large or overweight products
- Orders that need to be shipped via freight or that need to be refrigerated
Please note: The below transit days are based on business days and UPS Ground.
Returns Policy
Please note no returns will be accepted or refunded without a RMA/RGA (Return Goods Authorization) number. You may return most new, unopened items within 30 days of delivery. However all discrepancies must be reported within 10 days of receiving to be considered a valid returnable order/item. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Items that are not returnable would include the following items: special order items, items that have been marked or engraved, broken packaging, items not sent back in original packaging, customized items, any sterile product that has been opened, items purchased for resale, items determined not to be in resalable condition.
If you decide you do not want a product that you have purchased from Live Action Safety and wish to return it. Simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund and your RGA number to use. Customers can also contact our customer service team via telephone to receive a return authorization number (RGA).
When calling for a return authorization number it is helpful if you have the following information ready:
1. Your Live Action Safety order number
2. Product description, part number and serial number if applicable.
3. A brief explanation for returning the merchandise. A customer service representative will issue you a RGA number.
Before sending the product back to us, please perform the following to ensure the proper and prompt processing of your return.
1. Write the RGA number on the outside of the box
2. Verify instructed return address to send package to is correct
3. Enclose a copy of our original invoice/receipt in the box
4. Send the package freight prepaid
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Any products returned are subject to a 20% restocking fee. Return authorization numbers are valid for 30 days after the date they are issued.
Shipping and Returns are subject to change without prior notice. LAS is not responsible for typographical errors.
If you have any questions please call us. (844) DIAL-LIVE (844) 342-5548